Eurotramp encloses a service bag with spare parts and important documents (certificates, erection and maintenance instructions, etc.) in every delivery of a large trampoline.
This service bag contains springs, straps, anchor bars, plastic caps and floor protection corresponding to the apparatus, etc. It is thus guaranteed that the customer can quickly and easily exchange important components in case of wear.
Following we provide a list of FAQ articles for this product.
With the search function you can precisely limit the shown FAQ articles.
Can defective beds be repaired?more
In general, all nylon-band beds can be repaired at a favourable price. Should individual nylon bands be damaged, these can be removed and new bands oven and sewn in. Repairing PVC-coated beds (yellow material) is equally as problem-free using high frequency welding. After receiving and inspecting a bed at Eurotramp, we pass to an offer and advise on whether repair is worthwhile. After the go-ahead to repair, beds can be repaired and ready for dispatch within a few days.
Is it possible to repair broken or old trampolines?more
Our trampolines are constructed extremely robustly: we often receive pieces of equipment that have been in use for more than 30 years.
But after such a long period of time, even these pieces of equipment require an overhaul. Jumping beds, overall covers and springs can be substituted by the customer himself. On the frame; smaller parts such as chains and feet-rest mounts can be substituted on the spot.
Problems arise when the hinges are worn out after many years of being opened out and folded down again, or for example if the roller stands or lifting roller stands are broken. Should an economic efficiency calculation come to the conclusion that a general overhaul would be worthwhile, then this could be done either by the customer, an external maintenance service or directly by Eurotramp, according to the state of the device in question.
Complicated repairs to the frame make the dispatching of the trampoline to the Eurotramp plant in Weilheim an der Teck necessary.
In order to arrive at an initial assessment regarding the extent of the necessary repair work, it is helpful if you send us, whenever possible, detailed photographs of the trampoline or the possible damage.
Then we could make you a provisional offer and, if required, arrange for your equipment to be collected.
Before the final repair work is done, we would gladly send you a binding costs estimate and obtain your approval for the work. 1-2 weeks later your equipment is once again in full working order and can be returned to you.
Regarding the question of using older trampolines we would like to say, however, that material fatigue, e.g. to the jumping beds, can represent a high risk to the user. For liability reasons, we recommend that, when in doubt, old trampoline components should be replaced.