Free warranty extension
Register your trampoline here within the first three months from
purchase date and extend the warranty period of your equipment
for free.
Trampoline frame: from two to five years (from purchase
date)
All other parts: from two to three years (from purchase date)
The warranty relates to material or fabrication defects. In the
case of any warranty we first check the circumstances and then
provide you with new parts so that you or our respective sales
partner can repair the defect.
Warranty excludes:
- Typical wear and tear on parts such as steel springs, jumping
beds, floor protections, etc.
- Only Eurotramp or qualified engineers approved by Eurotramp
service or repair the equipment under warranty. Any work carried
out that does not meet this requirement will be excluded from this
guarantee
- Any replacement parts needed must be genuine Eurotramp
parts
- Premature failure or exhaustion due to damage, misuse, abuse or
incorrect assembly or other failures not attributable to a
manufacturing fault are specifically excluded from this
warranty
- The trampoline was damaged by extraneous cause
Conditions of warranty:
- Sufficient proof of a defect of the product (for example
Statement by qualified service agent or by sending photographic
evidence with an detailed defect description)
- Eurotramp or the respective sales partner must be notified of
the defect at the earliest opportunity
- Confirmation by Eurotramp that the conditions of a warranty are
fulfilled
- Complete and verifiable specifications about the warranty
case
- Regular maintenance works
- After detecting the defect the equipment must not be used until
the circumstances are clarified by Eurotramp or the respective
sales partner
( * ) must be filled